Privacy policy.

The Rock Guy Privacy Policy

Your privacy is important to us. It is The Rock Guy's policy to respect your privacy and comply

with any applicable law and regulation regarding any personal information we may collect

about you, including across our website, https://therockguyengraving.com, and other sites we

own and operate.

Personal information is any information about you which can be used to identify you. This

includes information about you as a person (such as name, address, and date of birth), your

devices, payment details, and even information about how you use a website or online

service.

In the event our site contains links to third-party sites and services, please be aware that

those sites and services have their own privacy policies. After following a link to any third-

party content, you should read their posted privacy policy information about how they collect

and use personal information. This Privacy Policy does not apply to any of your activities after

you leave our site.

This policy is effective as of 2 May 2023.

Last updated: 2 May 2023

Information We Collect

Information we collect falls into one of two categories: “voluntarily provided” information and

“automatically collected” information.

“Voluntarily provided” information refers to any information you knowingly and actively

provide us when using or participating in any of our services and promotions.

“Automatically collected” information refers to any information automatically sent by your

devices in the course of accessing our products and services.

Log Data

When you visit our website, our servers may automatically log the standard data provided by

your web browser. It may include your device’s Internet Protocol (IP) address, your browser

type and version, the pages you visit, the time and date of your visit, the time spent on each

page, and other details about your visit.

Additionally, if you encounter certain errors while using the site, we may automatically collect

data about the error and the circumstances surrounding its occurrence. This data may include

technical details about your device, what you were trying to do when the error happened, and

other technical information relating to the problem. You may or may not receive notice of

such errors, even in the moment they occur, that they have occurred, or what the nature of

the error is.

Please be aware that while this information may not be personally identifying by itself, it may

be possible to combine it with other data to personally identify individual persons.

Personal Information

We may ask for personal information — when you contact us — which may include one or

more of the following:

Name

Phone/mobile number

Home/mailing address

Legitimate Reasons for Processing Your Personal Information

We only collect and use your personal information when we have a legitimate reason for

doing so. In which instance, we only collect personal information that is reasonably necessary

to provide our services to you.

Collection and Use of Information

We may collect personal information from you when you do any of the following on our

website:

Use a mobile device or web browser to access our content

When you mention us on social media

We may collect, hold, use, and disclose information for the following purposes, and personal

information will not be further processed in a manner that is incompatible with these

purposes:

to provide you with our platform's core features and services

to contact and communicate with you

We may combine voluntarily provided and automatically collected personal information with

general information or research data we receive from other trusted sources. For example, Our

marketing and market research activities may uncover data and insights, which we may

combine with information about how visitors use our site to improve our site and your

experience on it.

Security of Your Personal Information

When we collect and process personal information, and while we retain this information, we

will protect it within commercially acceptable means to prevent loss and theft, as well as

unauthorized access, disclosure, copying, use, or modification.

Although we will do our best to protect the personal information you provide to us, we advise

that no method of electronic transmission or storage is 100% secure, and no one can

guarantee absolute data security.

You are responsible for selecting any password and its overall security strength, ensuring the

security of your own information within the bounds of our services. For example, ensuring you

do not make your personal information publicly available via our platform.

How Long We Keep Your Personal Information

We keep your personal information only for as long as we need to. This time period may

depend on what we are using your information for, in accordance with this privacy policy. For

example, if you have provided us with personal information such as an email address when

contacting us about a specific enquiry, we may retain this information for the duration of your

enquiry remaining open as well as for our own records so we may effectively address similar

enquiries in future. If your personal information is no longer required for this purpose, we will

delete it or make it anonymous by removing all details that identify you.

However, if necessary, we may retain your personal information for our compliance with a

legal, accounting, or reporting obligation or for archiving purposes in the public interest,

scientific, or historical research purposes or statistical purposes.

Children’s Privacy

We do not aim any of our products or services directly at children under the age of 13, and we

do not knowingly collect personal information about children under 13.

Your Rights and Controlling Your Personal Information

Your choice: By providing personal information to us, you understand we will collect, hold,

use, and disclose your personal information in accordance with this privacy policy. You do not

have to provide personal information to us, however, if you do not, it may affect your use of

our website or the products and/or services offered on or through it.

Information from third parties: If we receive personal information about you from a third

party, we will protect it as set out in this privacy policy. If you are a third party providing

personal information about somebody else, you represent and warrant that you have such

person’s consent to provide the personal information to us.

Marketing permission: If you have previously agreed to us using your personal information

for direct marketing purposes, you may change your mind at any time by contacting us using

the details below.

Access: You may request details of the personal information that we hold about you.

Correction: If you believe that any information we hold about you is inaccurate, out of date,

incomplete, irrelevant, or misleading, please contact us using the details provided in this

inaccurate, incomplete, misleading, or out of date.

Non-discrimination: We will not discriminate against you for exercising any of your rights

over your personal information. Unless your personal information is required to provide you

with a particular service or offer (for example providing user support), we will not deny you

goods or services and/or charge you different prices or rates for goods or services, including

through granting discounts or other benefits, or imposing penalties, or provide you with a

different level or quality of goods or services.

Notification of data breaches: We will comply with laws applicable to us in respect of any

data breach.

Complaints: If you believe that we have breached a relevant data protection law and wish to

make a complaint, please contact us using the details below and provide us with full details of

the alleged breach. We will promptly investigate your complaint and respond to you, in

writing, setting out the outcome of our investigation and the steps we will take to deal with

your complaint. You also have the right to contact a regulatory body or data protection

authority in relation to your complaint.

Unsubscribe: To unsubscribe from our email database or opt-out of communications

(including marketing communications), please contact us using the details provided in this

need to request specific information from you to help us confirm your identity.

Use of Cookies

We use “cookies” to collect information about you and your activity across our site. A cookie

is a small piece of data that our website stores on your computer, and accesses each time

you visit, so we can understand how you use our site. This helps us serve you content based

on preferences you have specified.

Please refer to our Cookie Policy for more information.

Business Transfers

If we or our assets are acquired, or in the unlikely event that we go out of business or enter

bankruptcy, we would include data, including your personal information, among the assets

transferred to any parties who acquire us. You acknowledge that such transfers may occur,

and that any parties who acquire us may, to the extent permitted by applicable law, continue

to use your personal information according to this policy, which they will be required to

assume as it is the basis for any ownership or use rights we have over such information.

Limits of Our Policy

Our website may link to external sites that are not operated by us. Please be aware that we

have no control over the content and policies of those sites, and cannot accept responsibility

or liability for their respective privacy practices.

Changes to This Policy

At our discretion, we may change our privacy policy to reflect updates to our business

processes, current acceptable practices, or legislative or regulatory changes. If we decide to

change this privacy policy, we will post the changes here at the same link by which you are

accessing this privacy policy.

If required by law, we will get your permission or give you the opportunity to opt in to or opt

out of, as applicable, any new uses of your personal information.

For any questions or concerns regarding your privacy, you may contact us using the following

details:

Jason Krueger

therockguyengraving@gmail.com

Privacy policy.

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